Before ordering opens

Our final return and refund terms, delivery coverage and payment options will be published before live orders are accepted. A return address and any eligibility periods will be confirmed at that time.

Questions about an item

Please contact Blush Mellow on WhatsApp: 0325-8171614. Tell us the product name and the issue so we can guide you. If you have an order reference once ordering is available, include it in your message.

Damaged, incorrect or incomplete deliveries

When real sales begin, please contact us promptly if an item arrives damaged, incorrect or incomplete. Keep the packaging and clear photos so the issue can be reviewed. We will explain the next steps and any applicable resolution.

Do not send items without contacting us

Please wait for return instructions and a confirmed address before sending anything back. This website does not currently publish a return warehouse or accept demo-product returns.

No payment for demo products

Adding demo items to the cart is a preview feature. Please do not transfer money or send payment details for any item labelled Demo.